Informações de contato

Contact information

We handle pre-sales questions, access or delivery problems, resending download links, printing questions, questions about a charge, and refund requests. We answer every message.

Seller details

  • Legal name: Digital Knowledge LLC
  • Legal form: Limited Liability Company, State of Florida, United States
  • Registration number: L26000404408 · EIN: 42-4261255
  • Business address: 1006 Bay Dr, Apt 328, Miami Beach, FL 33141, United States
  • Trading name: Cerámica Emprendedor
  • Website: ceramicaemprendedor.com

Support channels

  • Email (primary channel): Ceramicanegocio@gmail.com
  • WhatsApp: +54 3434 52-5836
  • Hours: Monday to Friday, 9:00 AM to 6:00 PM (GMT-3). Messages received outside these hours are answered the next business day.
  • First response time: under 24 business hours.
  • Languages: Spanish and English.

To be helped faster

Write from the same email address you used at checkout — that way we find your order immediately. If you cannot, send us the order number shown on your receipt.

Don't recognise a charge?

Please write to us before opening a dispute with your bank. We identify the transaction within minutes and, where applicable, refund you directly — far faster than a chargeback.